Help

The launch-day alert didn't arrive

Turn it on in the app (Home → Launch-day alert, or More → Notifications) and allow notifications when Android asks. The alert is sent at midnight in your phone's time zone on release day. Some phones stop notifications for apps in battery saving: in Android settings, set the app's battery usage to Unrestricted.

The map is empty or blurry without internet

Areas you have already viewed are kept on your phone. To use the whole map offline, Premium users can save it under More → Offline map.

Why do I see ads?

Ads keep the app free. You can remove them with Premium or the one-time Remove ads purchase. If you live in the EEA, the UK or Switzerland you can change your ad consent at any time under More → Privacy choices.

I bought Premium but it isn't active

Open More → Premium and tap Restore purchases. Use the same Google account you bought it with. If a payment is still pending, Premium switches on as soon as Google Play confirms it.

How do I cancel my subscription?

In the app: More → Manage subscription. Or in the Google Play app: profile picture → Payments & subscriptions → Subscriptions → GTA 6 Companion. Cancelling keeps Premium until the end of the period you paid for. Deleting the app does not cancel a subscription.

Can I get a refund?

Purchases are processed by Google Play, so refunds follow Google's policy. You can request one at Google Play Help, or write to us and we will help.

My progress is gone after changing phones

Collected places, the checklist and favourites are stored on your phone. Premium includes cloud sync: install the app on the new phone, tap Restore purchases, and your progress comes back.

How do I change the language?

More → Language. The app supports English, Spanish, Portuguese, French, German, Arabic, Russian and Turkish, and follows your phone's language by default.

Is this the official GTA VI app?

No. It is an unofficial fan-made guide, not affiliated with Rockstar Games or Take-Two Interactive. Before release, map places and details come from trailers, screenshots and the fan community and may change in the final game.

Still stuck?

Email contact@magnate.dev and tell us your phone model and what happened. Include the Support ID from More → About if your question is about purchases or your data. We usually reply within a few days.